Recovery of data involves salvaging data from failed, corrupted, damaged or inaccessible storage media. It is often salvaged from storage devices, such as external or internal hard disk, storage tapes, DVDs, CDs, Raid, USB flash drive, Solid State Drives (SSD) and other electronics.
Efforts of recovery are required as a result of physical damage to storage devices or logical damage to file systems that prevent them from getting mounted by the operating system. If your computer or laptop for some reason stops working, you may need to contact a data recovery service. However, with the large number of operators in the industry, finding the right company can prove problematic. The factors to consider when choosing a service provider include:
It is important to find a service provider who has been operating for many years. An operator that has a reputation of using experienced engineers and has a wide clientage drawn from multiple industries, is a company you may want to work with.
It is important to work with a service provider that guarantees absolute security for your data. Therefore, if you are doubtful about the safety of your hard drives in the hands of a particular company, you will do well to seek for another operator.
A professional recovery service should be in a position to provide 24-hour surveillance and well secured vaults to store your hard drive. The operator should have a clean room, because a speck of dirt could easily damage the disk.
· Customer service
The quality of customer service is essential when choosing a service provider. You can expect the quality of service you are getting when you contact the customer desk to be replicated during the process of data recovery.
Therefore, if you are having a problem getting through to speak to a representative of the company or you are unable to get feedback within 24 hours, you can expect to receive the same treatment when you engage the service provider.
If your business operations are halted as a result of system failure, you cannot afford to wait much longer. The right service provider should be in a position to resolve the problem the earliest time possible, to save you further loses.
Price is often an important consideration when buying products or services. However, if you are interested in getting quality services for the recovery of data, your decision should not be based solely on price. Therefore, if your hard drive fails, a low-end service provider may not be the best choice. It is advisable to engage an operator who has specialized equipment (i.e. clean room) and trained technicians to deal with the problem.